ParaLabs offers High Quality, often handmade Merchandise. Many of our products are produced on order.
Different from other products you can online, those products normally are excluded from general return laws. However, if something is wrong with your order, we will always try to replace the item or refund you. This gets decided on a case-by-case basis. As a general rule of thumb we can say: If something is wrong with your purchase, we will take care of it as fast as possible.